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"Highest in Customer Satisfaction Among Window and Door Manufacturers, Three Years in a Row"* |
J.D. POWER AND ASSOCIATES
Pella has received the award for "Highest in Customer Satisfaction Among Window and Door Manufacturers." Pella's belief in providing customers with quality products and outstanding service has been shown in practice, and Pella is happy to be recognized for its dedication to customer satisfaction.
In a recent study independently conducted by J.D. Power and Associates, consumers were asked to evaluate window brands based on product and service attributes, including:
- Overall Satisfaction
- Operational Performance
- Product Quality/Durability
- Appearance and Design Features
- Warranty
- Repair and Replacement
- Order and Delivery
- Price
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* Pella received the highest numerical score among window and door manufacturers in the proprietary J.D. Power and Associates 2007 - 2009 Windows and Patio Doors Satisfaction Studies(SM). 2009 study based on responses from 2,856 consumers measuring 8 brands and measures opinions of consumers who purchased new windows or patio doors in the previous 12 months. Proprietary study results are based on experiences and perceptions of consumers surveyed in March – April 2009. Your experiences may vary. Visit jdpower.com.